Rebate and Contract Administrator

Job Title:

Manager 2-Rebate And Contract Administrator

Job Grade (refer to JE)

G11A

Function:

NAM Commercial- Market Access

Sub-function:

Market Access

Manager’s Job Label:

Manager, Contract Operations

Skip Level Manager’s Label:

Director, Contract Strategy and Operations

Function Head Title:

-

Location:

Mumbai

No. of Direct Reports (if any)

NA

Business Unit:

Market Access

Job Summary

Works closely with Contract Operations using the Contracts Administration Quality Control Process to ensure all payer agreements are administered accurately within SAP, Vistex. Works closely with finance, accounts payable to ensure rebates are accrued and administered accurately and paid timely. Works directly with customers to resolve discrepancies with payer invoices and other assigned accounts.

Areas Of Responsibility

1. The Rebate and Contract Administrator, will load contracts into Sun’s revenue management system (SAP and Vistex) as reflected in commercial rebate agreements across all channels and Business units.
2. Prepare/maintain contract parameters in Sun’s revenue management system, including customer membership/plans, products, prices, performance tiers, eligibility dates, and rebate rates.
3. Enter customer details to support accurate calculation of rebates ensuring data is error-free and loaded correctly in revenue management systems (document anomalies as appropriate).
4. Accessing customer portals, downloading invoices and sending the packages to applicable Contracts and Rebates Manager and/or Rebate analyst for Rebate processing;
5. Work with finance to ensure payments are released timely;
6. Manage Sun Market Access Contract Operations mailboxes as applicable;
7. Review and process all invoices within pre-defined due dates.
8. Maintain and provide weekly updates regarding status of Market Access payments to management.
9. Develop SOPs for Rebate and Contract Administration process.
10. Support organization during high demand audit cycles and quarterly reporting as needed.

Travel Estimate

NA

Job Scope

Internal Interactions (within the organization)

Work with Finance, Sales, Vendors to ensure timely invoice payments

External Interactions (outside the organization)

Interact with Customers for invoice discrepancies

Geographical Scope

Financial Accountability (cost/revenue with exclusive authority)

None

Job Requirements

Educational Qualification

• Bachelors Degree in Accounting, Finance or equivalent work experience in a similar position.

Specific Certification

• Prior experience with an ERP System (SAP, NetSuite)

Experience

• 4-7 years previous work experience processing invoices for payment is required.

• Skill (Functional & Behavioural):
• Prior Pharmaceutical Experience is preferred.
• Proficiency in Microsoft Excel is required (must be comfortable with v:Lookup and pivot table functions);
• Excellent analytical, administrative and problem-solving skills.
• Strong verbal, written and interpersonal skills with an emphasis on time management and follow through.