Senior Manager, Field & Marketing Learning Excellence

Driven by a bold pursuit of science and fueled by an unwavering commitment to patients, Sun Pharma is a leading global pharmaceutical company, providing high-quality medicines trusted by healthcare professionals and patients.

As part of our mission to Reach People and Touch Lives, we deliver Innovative Medicines, Generics and Consumer Healthcare products that improve the lives of millions of people. With a broadly diversified portfolio of products that span multiple therapeutic areas, we improve access to effective, affordable treatments that promote better health and well-being.

Reaching People. Touching Lives. 

Job Summary:

The Senior Manager, Field & Marketing Learning Excellence – Ophthalmics is responsible for the strategic design, development, and execution of learning solutions that support the U.S. Ophthalmics Business Unit. This role ensures that Sales, Market Access, and other customer-facing teams are equipped with the knowledge, skills, and capabilities required to successfully execute in a complex, highly regulated, and competitive specialty environment.

This position plays a critical role in supporting product launch and lifecycle management by delivering comprehensive training strategies aligned with brand objectives, business priorities, and field execution needs, while ensuring compliance with all regulatory, legal, and company standards.

Responsibilities:

Training Strategy & Execution

• Develop and execute a comprehensive learning strategy aligned with Ophthalmics business objectives and brand priorities
• Lead end-to-end training strategy for pre-launch, launch, and post-launch phases
• Translate strategic imperatives into structured training plans that drive field readiness and performance
• Lead training delivery for national meetings, POAs, and key commercial initiatives
• Ensure consistency and scalability of training programs through standardized frameworks and best practices

Curriculum Development

• Design, develop, and maintain comprehensive curriculum maps across onboarding, launch readiness, and ongoing development
• Develop blended learning solutions including instructor-led, virtual, and digital learning formats
• Create and maintain training materials across disease state, product knowledge, market access, and selling skills
• Ensure all training materials are aligned with Medical, Legal, and Regulatory (MLR) requirements

Launch Excellence & Field Readiness

• Lead all training components associated with training the field teams and ensuring they are fully prepared for execution
• Develop and implement certification programs, assessments, and readiness benchmarks
• Support training for Ophthalmology disease states and therapies, including mechanism of action, clinical data, and competitive positioning
• Partner with field leadership to embed coaching tools and reinforce training application in the field

Cross-Functional Collaboration

• Serve as primary training partner to Marketing, Sales Leadership, Market Access, Medical Affairs, Compliance, and Sales Operations
• Lead cross-functional alignment to ensure training reflects brand strategy and customer engagement objectives
• Partner closely with Sales Operations to ensure alignment on tools, platforms, and reporting, and provide training support to enable effective field utilization
• Collaborate with internal stakeholders to ensure integration of reimbursement, payer, and access dynamics into training
• Represent Ophthalmics training in enterprise learning initiatives and cross-functional forums

Project & Operational Management

• Lead multiple training initiatives simultaneously, ensuring delivery within scope, timeline, and budget
• Manage external vendors and training partners to deliver high-quality, compliant learning solutions
• Develop and maintain training plans that outline objectives, strategies, and execution milestones
• Establish and monitor key performance indicators to assess training effectiveness and identify opportunities for improvement

Ophthalmics-Specific Responsibilities

• Maintain deep understanding of Ophthalmology therapeutic areas, including retina, glaucoma, anterior segment, and dry eye
• Incorporate payer, reimbursement, and access considerations into training programs
• Ensure training reflects evolving clinical data, treatment paradigms, and competitive landscape
• Support field teams in navigating complex customer environments, including providers, IDNs, and specialty practices

Technology, Tools & Platforms

• Utilize LMS, CRM platforms (e.g., Veeva), and digital tools to support training delivery and tracking
• Leverage data and analytics to measure training effectiveness and inform continuous improvement
• Stay abreast of emerging technologies, including AI-driven learning and field enablement tools, and incorporate them into training strategies where appropriate
• Incorporate innovative learning approaches including digital reinforcement and microlearning
• Partner with Sales Operations to support training on systems, tools, and platforms to ensure effective field adoption and utilization

Leadership & Influence

• Demonstrate ability to influence without direct authority
• Provide subject matter expertise in instructional design and facilitation
• Foster a culture of accountability and continuous improvement

Education & Qualifications:

• Bachelor’s degree required
• 7–9 years pharmaceutical, biotechnology, or healthcare industry experience
• 2+ years in commercial training or learning and development
• Strong knowledge of regulatory requirements
• Strong communication and stakeholder management skills
• Advanced degree
• Experience in Ophthalmics or specialty therapeutic areas
• Experience with market access and reimbursement dynamics
• Vendor and project management experience
• 25% travel required

The presently-anticipated base compensation pay range for this position is $128,000 to $156,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and experience. In addition, this position is part of the Annual Performance Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; and the employee assistance program. Employees also receive various paid time off benefits, including vacation time and sick time.

The compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company, or individual department/team performance, and market factors.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).

We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives:

Sun Pharmaceuticals (Sun) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Sun employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Sun. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

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